Support

Last updated: 17 June 2026

Getting started

Add your first listing in five steps. The app walks you through the same flow on first launch.

Step 1
Property Address

Search for the property address. Commission Buddy uses it to identify the deal and show it on the properties map. Tap the address field and start typing — suburb or street name both work.

Step 2
Estimated Sale Price

Enter the vendor's expected sale price. Used for commission forecasting. You can update it to the final sale price once the contract is signed — no need to re-enter from scratch.

Step 3
Commission

Choose how you charge the vendor: a % Rate of the sale price, or a Flat Fee in dollars. Both are entered inclusive of GST — the app removes GST (÷ 1.10) automatically before calculating any fees or splits.

Step 4
Agency Profile

Select your agency profile — this defines your fee structure (franchise royalty, marketing levy, etc.) and office split. Set up your profile in Settings → Agency Setup before adding listings.

Step 5
Listing Date

The date you signed the agency agreement with the vendor — known as a Form 6 in QLD, an exclusive agency agreement in NSW, or a listing authority elsewhere. This starts your deal timeline. Log contract and settlement dates as the deal progresses.

Pro tip

The in-app tutorial walks you through these same 5 steps with live tips. Tap the ? button in the Add Listing form to reopen it at any time.

Commission glossary

Every figure in Commission Buddy has a specific meaning. Here's the full 8-step breakdown.

Commission flow
Sale price × commission rate (or flat fee) = Gross inc. GST
÷ 1.10 — Remove GST
Gross ex. GST
− Franchise fees, marketing levy, fixed charges
BASE (after agency fees)
× your office split %
Your Portion (agent net)
− Deductions & referral fees (if configured)
+ Bonuses (per sale, monthly, quarterly, annual)
× (1 − income tax rate) optional
Est. In-Hand (after estimated tax)
Gross inc. GST Tier basis

The full commission the vendor pays — your rate × sale price, including 10% GST. Tier thresholds are always measured on this gross inc. GST figure, matching your agency agreement.

$1,000,000 × 2.5% = $25,000 gross inc. GST
Gross ex. GST

Gross commission with GST removed (÷ 1.10). This is the base figure that franchise royalties, marketing levies, and other percentage fees are calculated on.

$25,000 ÷ 1.10 = $22,727 ex. GST
Office Split

Your agency keeps a percentage of the BASE (after fees). This percentage is set in your Agency Profile. In tiered structures, your share % increases as your cumulative gross commission crosses thresholds.

75% split on $15,000 BASE = $11,250 stays at office
Your Portion (Agent Net) Primary figure

What you actually receive after all deductions — franchise fees, marketing, fixed charges, and the office split are subtracted. This is the primary figure used throughout Commission Buddy for totals, targets, and forecasts.

$25,000 gross → after fees & split → ~$4,800 agent net
Est. In-Hand Requires tax rate

Agent net further reduced by your income tax rate. Only shown when you've added a tax rate in Settings → Financial. This is an estimate — consult your accountant for actual tax obligations.

$4,800 net × (1 − 37%) = ~$3,024 est. in-hand
Estimated Pipeline Not yet settled

For listings that are Active or Under Contract, commission is estimated from the current sale price. These figures are shown separately and never included in your settled total or FY target progress.

Active at $900k → est. $3,200 your portion (not yet counted)
Financial Year Total Settled only

The sum of all agent net commissions from deals settled within the current financial year. This is what counts toward your annual target. The FY start month is configurable in Settings. Pipeline (unsettled) figures are always separate.

3 settled deals this FY = $14,400 agent net total → shown against your goal

Commission Buddy calculates figures based on the agency profile and rates you enter. Always verify against your agency's disbursement sheet.

In-depth guides

Tap the ? icon next to any field in the app to open these guides in context.

Commission Buddy supports two ways to enter what the vendor pays you, both inclusive of GST. GST is removed (÷ 1.10) automatically before any fees or splits are applied.

Two modes

  • % Rate: a percentage of the sale price (e.g. 2.5%). Gross commission scales with the sale price.
  • Flat Fee: a fixed dollar amount (e.g. $15,000). Gross commission is the same regardless of the sale price.

Pick the mode that matches your agency agreement using the chip toggle in the Add Listing form. You can switch between modes at any time — only the active value is saved.

Rates and fees are fully negotiable — this app does not provide financial or commission rate advice.

Your agency profile defines the fee structure and office split applied to every deal. Set it up once in Settings → Agency Setup and reuse it across all your listings.

Fee Levels

  • Percentage fees (e.g. franchise royalty 6%) use commission ex. GST as the base
  • Fixed fees (e.g. desk fee $150) are deducted as a flat dollar amount
  • Drag to reorder — the order should match your disbursement sheet

After fees, the remaining BASE is split between you and the office. Many franchises offer tiered splits: your share increases as cumulative commission crosses set thresholds.

Use Start from a template when creating a new profile to pre-fill a structure for your agency type: Major Franchise, Boutique, Team, or Simple Flat Split.

Commission Buddy supports the two split structures used by virtually every Australian agency. Pick the one that matches your agency agreement when you create the agency profile.

Flat (single) split

A single percentage applied to every deal — e.g. you keep 50% of commission after agency fees, regardless of how much you've sold this period.

Best for: boutique agencies, team arrangements, simple PA / PM splits.

Tiered split

Your share increases as cumulative gross commission for the period crosses set thresholds — e.g. 40% up to $100k GCI, 60% from $100k–$200k, 80% above $200k.

Best for: major franchise networks (Ray White, LJ Hooker, McGrath, etc.).

How tiered splits work

What's Measured: Tiers are measured on gross commission including GST — not your net take-home. This matches how most Australian franchise agencies calculate tier progress.

Settlement Order: Your deals are sorted by settlement date. Each settled deal adds to your running total. When you cross a threshold, your split rate increases for the remaining portion.

Tier Crossing: If a single deal straddles a threshold, Commission Buddy splits the BASE proportionally across each rate band — giving you a precise, fair calculation.

Reset Period: Tier progress resets at the start of each period. Choose quarterly, half-yearly, or yearly to match your agency agreement.

Switching modes: Change a profile between Flat and Tiered at any time in Settings → Agency Setup. Existing settled deals re-calculate automatically against the new structure.

Enable this when you shared a listing with another agent and are splitting the commission between you.

My Split %: Enter YOUR share (e.g. 60%). The co-agent's share is the remainder (40%). Commission Buddy only tracks your portion.

When Applied: The split is applied after all fees and office deductions — it divides your net agent share between you and the co-agent.

Saved Presets: Save your most-used split percentages in Settings → Co-Agent Split Presets. They appear as quick-select chips when adding a listing.

The listing date is the date you signed the agency agreement with the vendor — the official start of your listing engagement. Commission Buddy uses a single, consistent label ("Listing Date") regardless of state, so the field is always in the same place.

The same document by state

  • QLD: Form 6 — the official appointment of agent document
  • NSW: Exclusive agency agreement
  • VIC: Authority to sell / listing authority
  • WA / SA / TAS / NT / ACT: Sales agency agreement

This is not the marketing go-live date — it's the date the legal authority to sell was signed.

Your annual target is a personal net commission goal for the financial year. Set it in Settings → Annual Target.

How It's Tracked: Your target is compared against your FY settled net commission. The home screen and Insights tab show progress as a percentage, progress bar, and remaining amount.

Net Basis: Targets are based on net commission (after all deductions) — not gross sale volume. Use the "GCI (ex. GST)" goal type if you want to track against gross.

Pace indicator: Insights shows whether your current pipeline velocity is on track to reach your goal by the FY end date.

Period Review is a personalised performance summary for any timeframe — like a commission Wrapped. Find it in the Insights tab via the Period Review button.

Available periods

  • This Quarter / Last Quarter
  • This Year / Last Year
  • Last 30 Days
  • Custom date range

What's included

  • Total net commission & comparison with the prior equivalent period
  • "Where Did My Money Go?" waterfall — GCI → fees → office split → deductions → referrals → net → bonuses → total in-hand
  • Tier summary — current tier reached, split %, GCI, progress to next tier
  • Bonus trigger progress — scheduled bonuses matched to the review period with progress bars
  • Month-by-month bar chart of settled income
  • Up to 12 personalised insights — take-home rate, agency fees total, referral fee impact, bonuses earned, strongest month, year-on-year % change, goal progress
  • Deal highlights — highest GCI sale, fastest settlement, top lead channel

Notifications: Commission Buddy sends a "Your Period Review is Ready" notification on the first day after each quarter ends. Enable it in Settings → Notifications.

Bonuses are payments your agency makes on top of your normal split when you hit a target. Configure them on the agency profile in Settings → Agency Setup → Bonuses. They flow into your net commission and Period Review automatically.

Schedules supported

  • Per sale: a flat amount or % added to every settled deal that meets the trigger.
  • Monthly / Quarterly / Annual: paid once per period if the cumulative GCI for that period reaches the trigger threshold.

Trigger thresholds

Each bonus has an optional GCI trigger — the minimum gross commission (inc. GST) that has to be reached before the bonus applies. Leave it blank for an unconditional bonus.

Examples:

  • $2,000 quarterly bonus when quarterly GCI ≥ $80,000
  • 1% per-sale bonus when GCI on that sale ≥ $25,000
  • $10,000 annual bonus when FY GCI ≥ $500,000

Where they appear

  • Commission breakdown: per-sale bonuses are added at the bottom of the 8-step breakdown for each settled listing.
  • Insights → Splits: bonus trigger progress bars show how close you are to each scheduled bonus.
  • Period Review (Pro): earned bonuses are added to your in-hand total and called out in the personalised insights.

Note: Bonuses are calculated using the same settlement-date and tier-period logic as splits, so a quarterly bonus uses your quarterly GCI window, not a calendar quarter.

Property form field guide

Quick reference for every field in the Add / Edit Listing form. Available in-app via the ? button.

Pricing

Expected / Estimated Price
The vendor's expected asking price. Optional — used for forecasting before a final sale price is confirmed. Has no effect on settled income reporting.
Final Sale Price
The actual price on the contract of sale. Commission Buddy calculates your commission from this price. Update it once contracts are exchanged.

Commission

Commission — % Rate or Flat Fee (inc. GST)
Enter either a percentage of the sale price or a fixed flat fee in dollars, both inc. GST. GST is removed automatically. Example: 2.5% on $800k = $20,000 inc. GST = $18,182 ex. GST.
Co-Agent Split
Toggle on when you shared the listing with another agent. Enter your share %. The split is applied after all fees and office deductions. Save common splits as presets in Settings.

Dates

Listing Date
Date the agency agreement was signed (Form 6 in QLD, exclusive agency agreement in NSW, etc.). Starts the deal timeline. Not the marketing go-live date.
Contract Date
Date exchange of contracts occurred. Moves the listing to Under Contract status.
Settlement Date
Date legal ownership transfers. Commission becomes payable. This deal counts as settled income from this date.
Est. Settlement Date
Estimate of expected settlement. Used for pipeline forecasting only. Not required.

Organisation

Tags
Custom labels to group properties — by campaign, type, vendor category, etc. Appear in Insights so you can see earnings and pipeline broken down by tag. Examples: Investor, Auction, Referral, Luxury.
Lead Source
Where the listing came from — referral, door knock, open home, advertising, etc. Used in Insights to identify which lead channels generate the most commission. Entirely optional.

Free vs Pro

Feature Free Pro
Listings tracked Up to 5 Unlimited
Full commission breakdown (8-step engine)
Unlimited agency profiles & tier configurations
Tier tracking & period resets
Financial year-to-date totals
Next Settlement widget
Commission Scorecard & FY Progress widgets
Advanced Insights (trends, forecasting, suburb performance)
Complete backup & agency setup transfer
Spreadsheet CSV export & import
All shipped widgets
Share cards
iCloud sync (across all Apple devices)
Siri & Shortcuts (add & query listings)
Spotlight search
Settlement & contract reminders
Period Review (personalised performance summary)
Annual target tracking

Commission structures we support

Commission Buddy is designed to handle the full range of Australian real estate commission structures. Set up your agency profile once — the app handles the rest.

Flat Split

A fixed percentage of commission after fees. Common in smaller independent offices. Enter a single split rate (e.g. 70/30) and your fees — done.

Tiered Split

Your split rate increases as your cumulative gross commission crosses thresholds. Supports quarterly, half-yearly, or yearly reset periods. Deals that straddle a tier boundary are split proportionally across rate bands.

Franchise Fee Models

Percentage royalties (e.g. 6% franchise fee), marketing levies, technology fees, fixed desk fees — in any combination and order. Deducted from commission ex. GST before your office split.

Deductions & Referral Fees

Mentoring levies, desk fees, marketing charges, and referral fees — applied before or after the office split. Set them at the agency level (automatic for every deal) or as one-offs on individual listings.

Bonuses

Over-reserve bonuses, quarterly target rewards, annual GCI bonuses, or any additional income. Set a schedule (per sale, monthly, quarterly, annual) and an optional GCI trigger threshold. Track progress toward each bonus in real time.

Co-Agent Splits

When you share a listing with another agent, enter your share percentage. Applied after all fees and office deductions. Save common splits as presets for quick reuse.

Use Start from a template in Agency Setup to pre-fill a structure matching your office type: Major Franchise, Boutique, Team, or Simple Flat Split. Then customise to match your exact agreement.

How to restore a purchase

Open Commission BuddySettingsRestore Purchases. Your Pro subscription will be restored automatically using your Apple ID. Make sure you are signed in with the same Apple ID used to make the original purchase. If you continue to have trouble, contact support.

How to cancel your Pro subscription

Go to iOS Settings → your Apple IDSubscriptionsCommission Buddy ProCancel Subscription. Cancelling stops future billing. Your Pro features remain active until the end of your current billing period. If you cancel and later resubscribe, your data is still on your device — nothing is deleted.

Import & Export guide

Open Tools → Import & Export in Commission Buddy to back up your data, move it between devices, share agency setups, or work with listings in a spreadsheet. Manual files are separate from iCloud Sync, which continues to sync automatically through your own Apple ID.

Complete Backup

Free. Exports everything as one JSON file: listings, agencies, fees, tiers, split settings, bonuses, tags, and app settings.

Spreadsheet CSV

Pro. Export listings for Excel, Numbers, Sheets, or your accountant. Import listings from CSV after previewing every row.

Agency Setups

Free. Export one agency profile with its fees, tiers, split settings, and bonuses, then import it as a separate copy.

When to use each option

Use Complete Backup before a major cleanup, when moving to a new device without relying on iCloud, or when you want an offline copy of everything. Restore can merge new items into your current data, or replace your current listings, agencies, tags, and settings with the backup.
Use Spreadsheet CSV when you want to analyse listings outside the app, send listing data to your accountant, or bring existing listings in from a spreadsheet. CSV imports are for listings only; calculated columns are ignored and recalculated from your agency setup.
Use Agency Setups to share a fee structure with a colleague or move a single office setup between devices. Imports are non-destructive: Commission Buddy creates a new agency profile rather than overwriting an existing one.
Privacy note: import and export files are handled locally by the app and the iOS share/file picker. Commission Buddy does not upload your listings, sale prices, agency structures, or backup files to Commission Buddy servers.

CSV Import guide

Pro feature. Bring existing listings in from a spreadsheet. You can download a ready-made sample template from inside the app (Tools → Import & Export) to see the exact columns. Commission Buddy previews every row before inserting so you can review warnings and deselect rows before confirming.

Required column

Address
The only column that must be present. A row with a blank Address is marked as an error and skipped. Every other column is optional — missing values are left blank or set to sensible defaults.

Optional columns (read on import)

Suburb, State, Postcode
Used for the map and Insights suburb analytics. If blank, Commission Buddy fills them in automatically after import using Apple's on-device geocoder. Values you supply are never overwritten.
Agency
Matched case-insensitively by name against your saved agency profiles. If the name isn't found, the row is flagged but still imports — assign an agency manually afterwards.
Estimated Price, Final Price, Commission Rate %, Commission Flat Fee (inc. GST)
Used for the commission calculation. Estimated Price defaults to 0 if omitted. Provide either a Commission Rate % or a Commission Flat Fee — if both are blank, commission won't calculate until you add one in the app. If both are present, the flat fee takes precedence.
Listing Date, Contract Date, Settlement Date
Australian date formats accepted (e.g. 1/03/2026 or 01-03-2026). Listing Date defaults to today if omitted. Used for duplicate detection — a row is skipped if an existing deal shares the same Address and Listing Date.
Co-Agent Split, My Split %
Co-Agent Split accepts Yes/No (or true/false/1/0). My Split % is your share of the commission — defaults to 50% if Co-Agent Split is enabled but no percentage is supplied.
Status, Withdrawn Reason, Lead Source, Tags, Notes
Status values: Active, Under Contract, Settled, Withdrawn. Tags are semicolon-separated (e.g. Auction;Referral). Unknown values fall back to defaults. Notes are imported as-is.

Ignored on import — calculated fields

These columns appear in the exported file but are not stored on import — Commission Buddy recalculates them from your agency profile. You don't need to include them in a hand-crafted file.

Commission inc. GST Commission ex. GST Total Fees BASE Office Split % Your Net Commission Post-Office Deductions Post-Office Fees Total

Examples

Minimal — Address only

Address
12 Sample Street
7 Example Avenue
Unit 3/99 Demo Road

Recommended — enough for a full commission calculation

Address,Suburb,State,Postcode,Agency,Listing Date,Estimated Price,Commission Rate %
12 Sample Street,Sampletown,QLD,4000,My Agency,1/03/2026,750000,2.5
7 Example Avenue,Exampleville,NSW,2000,My Agency,15/02/2026,1200000,2.2
Unit 3/99 Demo Road,Demoville,VIC,3000,My Agency,20/01/2026,550000,2.75

Import warnings — row still imports

These are shown in the preview screen per row. The listing is imported but you'll need to fill in the missing detail manually.

No Commission Rate % — commission calculation will be unavailable until you add one in the app.
No Estimated or Final Price — no sale value shown in your pipeline until you add one.
No Agency — commission calculation is disabled until an agency profile is assigned to the listing.
Suburb / State / Postcode blank — these will be filled in automatically via on-device geocoding after import. No data leaves your device.

All FAQs

About Commission Buddy

Commission Buddy is built and maintained by Scott Breen — a solo developer based in Australia. The app is designed specifically for Australian real estate agents, with correct GST handling, franchise split structures, and the terminology used in the industry every day. If you have a question, a feature idea, or a bug to report, I'd genuinely love to hear from you.

Bundle ID: com.pinecode.commissionbuddy