Support
Last updated: 17 June 2026
Getting started
Add your first listing in five steps. The app walks you through the same flow on first launch.
Search for the property address. Commission Buddy uses it to identify the deal and show it on the properties map. Tap the address field and start typing — suburb or street name both work.
Enter the vendor's expected sale price. Used for commission forecasting. You can update it to the final sale price once the contract is signed — no need to re-enter from scratch.
Choose how you charge the vendor: a % Rate of the sale price, or a Flat Fee in dollars. Both are entered inclusive of GST — the app removes GST (÷ 1.10) automatically before calculating any fees or splits.
Select your agency profile — this defines your fee structure (franchise royalty, marketing levy, etc.) and office split. Set up your profile in Settings → Agency Setup before adding listings.
The date you signed the agency agreement with the vendor — known as a Form 6 in QLD, an exclusive agency agreement in NSW, or a listing authority elsewhere. This starts your deal timeline. Log contract and settlement dates as the deal progresses.
The in-app tutorial walks you through these same 5 steps with live tips. Tap the ? button in the Add Listing form to reopen it at any time.
Commission glossary
Every figure in Commission Buddy has a specific meaning. Here's the full 8-step breakdown.
The full commission the vendor pays — your rate × sale price, including 10% GST. Tier thresholds are always measured on this gross inc. GST figure, matching your agency agreement.
Gross commission with GST removed (÷ 1.10). This is the base figure that franchise royalties, marketing levies, and other percentage fees are calculated on.
Your agency keeps a percentage of the BASE (after fees). This percentage is set in your Agency Profile. In tiered structures, your share % increases as your cumulative gross commission crosses thresholds.
What you actually receive after all deductions — franchise fees, marketing, fixed charges, and the office split are subtracted. This is the primary figure used throughout Commission Buddy for totals, targets, and forecasts.
Agent net further reduced by your income tax rate. Only shown when you've added a tax rate in Settings → Financial. This is an estimate — consult your accountant for actual tax obligations.
For listings that are Active or Under Contract, commission is estimated from the current sale price. These figures are shown separately and never included in your settled total or FY target progress.
The sum of all agent net commissions from deals settled within the current financial year. This is what counts toward your annual target. The FY start month is configurable in Settings. Pipeline (unsettled) figures are always separate.
Commission Buddy calculates figures based on the agency profile and rates you enter. Always verify against your agency's disbursement sheet.
In-depth guides
Tap the ? icon next to any field in the app to open these guides in context.
Commission Buddy supports two ways to enter what the vendor pays you, both inclusive of GST. GST is removed (÷ 1.10) automatically before any fees or splits are applied.
Two modes
- • % Rate: a percentage of the sale price (e.g. 2.5%). Gross commission scales with the sale price.
- • Flat Fee: a fixed dollar amount (e.g. $15,000). Gross commission is the same regardless of the sale price.
Pick the mode that matches your agency agreement using the chip toggle in the Add Listing form. You can switch between modes at any time — only the active value is saved.
Rates and fees are fully negotiable — this app does not provide financial or commission rate advice.
Your agency profile defines the fee structure and office split applied to every deal. Set it up once in Settings → Agency Setup and reuse it across all your listings.
Fee Levels
- • Percentage fees (e.g. franchise royalty 6%) use commission ex. GST as the base
- • Fixed fees (e.g. desk fee $150) are deducted as a flat dollar amount
- • Drag to reorder — the order should match your disbursement sheet
After fees, the remaining BASE is split between you and the office. Many franchises offer tiered splits: your share increases as cumulative commission crosses set thresholds.
Use Start from a template when creating a new profile to pre-fill a structure for your agency type: Major Franchise, Boutique, Team, or Simple Flat Split.
Commission Buddy supports the two split structures used by virtually every Australian agency. Pick the one that matches your agency agreement when you create the agency profile.
Flat (single) split
A single percentage applied to every deal — e.g. you keep 50% of commission after agency fees, regardless of how much you've sold this period.
Best for: boutique agencies, team arrangements, simple PA / PM splits.
Tiered split
Your share increases as cumulative gross commission for the period crosses set thresholds — e.g. 40% up to $100k GCI, 60% from $100k–$200k, 80% above $200k.
Best for: major franchise networks (Ray White, LJ Hooker, McGrath, etc.).
How tiered splits work
What's Measured: Tiers are measured on gross commission including GST — not your net take-home. This matches how most Australian franchise agencies calculate tier progress.
Settlement Order: Your deals are sorted by settlement date. Each settled deal adds to your running total. When you cross a threshold, your split rate increases for the remaining portion.
Tier Crossing: If a single deal straddles a threshold, Commission Buddy splits the BASE proportionally across each rate band — giving you a precise, fair calculation.
Reset Period: Tier progress resets at the start of each period. Choose quarterly, half-yearly, or yearly to match your agency agreement.
Switching modes: Change a profile between Flat and Tiered at any time in Settings → Agency Setup. Existing settled deals re-calculate automatically against the new structure.
Enable this when you shared a listing with another agent and are splitting the commission between you.
My Split %: Enter YOUR share (e.g. 60%). The co-agent's share is the remainder (40%). Commission Buddy only tracks your portion.
When Applied: The split is applied after all fees and office deductions — it divides your net agent share between you and the co-agent.
Saved Presets: Save your most-used split percentages in Settings → Co-Agent Split Presets. They appear as quick-select chips when adding a listing.
The listing date is the date you signed the agency agreement with the vendor — the official start of your listing engagement. Commission Buddy uses a single, consistent label ("Listing Date") regardless of state, so the field is always in the same place.
The same document by state
- • QLD: Form 6 — the official appointment of agent document
- • NSW: Exclusive agency agreement
- • VIC: Authority to sell / listing authority
- • WA / SA / TAS / NT / ACT: Sales agency agreement
This is not the marketing go-live date — it's the date the legal authority to sell was signed.
Your annual target is a personal net commission goal for the financial year. Set it in Settings → Annual Target.
How It's Tracked: Your target is compared against your FY settled net commission. The home screen and Insights tab show progress as a percentage, progress bar, and remaining amount.
Net Basis: Targets are based on net commission (after all deductions) — not gross sale volume. Use the "GCI (ex. GST)" goal type if you want to track against gross.
Pace indicator: Insights shows whether your current pipeline velocity is on track to reach your goal by the FY end date.
Period Review is a personalised performance summary for any timeframe — like a commission Wrapped. Find it in the Insights tab via the Period Review button.
Available periods
- • This Quarter / Last Quarter
- • This Year / Last Year
- • Last 30 Days
- • Custom date range
What's included
- • Total net commission & comparison with the prior equivalent period
- • "Where Did My Money Go?" waterfall — GCI → fees → office split → deductions → referrals → net → bonuses → total in-hand
- • Tier summary — current tier reached, split %, GCI, progress to next tier
- • Bonus trigger progress — scheduled bonuses matched to the review period with progress bars
- • Month-by-month bar chart of settled income
- • Up to 12 personalised insights — take-home rate, agency fees total, referral fee impact, bonuses earned, strongest month, year-on-year % change, goal progress
- • Deal highlights — highest GCI sale, fastest settlement, top lead channel
Notifications: Commission Buddy sends a "Your Period Review is Ready" notification on the first day after each quarter ends. Enable it in Settings → Notifications.
Bonuses are payments your agency makes on top of your normal split when you hit a target. Configure them on the agency profile in Settings → Agency Setup → Bonuses. They flow into your net commission and Period Review automatically.
Schedules supported
- • Per sale: a flat amount or % added to every settled deal that meets the trigger.
- • Monthly / Quarterly / Annual: paid once per period if the cumulative GCI for that period reaches the trigger threshold.
Trigger thresholds
Each bonus has an optional GCI trigger — the minimum gross commission (inc. GST) that has to be reached before the bonus applies. Leave it blank for an unconditional bonus.
Examples:
- • $2,000 quarterly bonus when quarterly GCI ≥ $80,000
- • 1% per-sale bonus when GCI on that sale ≥ $25,000
- • $10,000 annual bonus when FY GCI ≥ $500,000
Where they appear
- • Commission breakdown: per-sale bonuses are added at the bottom of the 8-step breakdown for each settled listing.
- • Insights → Splits: bonus trigger progress bars show how close you are to each scheduled bonus.
- • Period Review (Pro): earned bonuses are added to your in-hand total and called out in the personalised insights.
Note: Bonuses are calculated using the same settlement-date and tier-period logic as splits, so a quarterly bonus uses your quarterly GCI window, not a calendar quarter.
Property form field guide
Quick reference for every field in the Add / Edit Listing form. Available in-app via the ? button.
Pricing
Commission
Dates
Organisation
Free vs Pro
| Feature | Free | Pro |
|---|---|---|
| Listings tracked | Up to 5 | Unlimited |
| Full commission breakdown (8-step engine) | ||
| Unlimited agency profiles & tier configurations | ||
| Tier tracking & period resets | ||
| Financial year-to-date totals | ||
| Next Settlement widget | ||
| Commission Scorecard & FY Progress widgets | ||
| Advanced Insights (trends, forecasting, suburb performance) | ||
| Complete backup & agency setup transfer | ||
| Spreadsheet CSV export & import | ||
| All shipped widgets | ||
| Share cards | ||
| iCloud sync (across all Apple devices) | ||
| Siri & Shortcuts (add & query listings) | ||
| Spotlight search | ||
| Settlement & contract reminders | ||
| Period Review (personalised performance summary) | ||
| Annual target tracking |
Commission structures we support
Commission Buddy is designed to handle the full range of Australian real estate commission structures. Set up your agency profile once — the app handles the rest.
A fixed percentage of commission after fees. Common in smaller independent offices. Enter a single split rate (e.g. 70/30) and your fees — done.
Your split rate increases as your cumulative gross commission crosses thresholds. Supports quarterly, half-yearly, or yearly reset periods. Deals that straddle a tier boundary are split proportionally across rate bands.
Percentage royalties (e.g. 6% franchise fee), marketing levies, technology fees, fixed desk fees — in any combination and order. Deducted from commission ex. GST before your office split.
Mentoring levies, desk fees, marketing charges, and referral fees — applied before or after the office split. Set them at the agency level (automatic for every deal) or as one-offs on individual listings.
Over-reserve bonuses, quarterly target rewards, annual GCI bonuses, or any additional income. Set a schedule (per sale, monthly, quarterly, annual) and an optional GCI trigger threshold. Track progress toward each bonus in real time.
When you share a listing with another agent, enter your share percentage. Applied after all fees and office deductions. Save common splits as presets for quick reuse.
Use Start from a template in Agency Setup to pre-fill a structure matching your office type: Major Franchise, Boutique, Team, or Simple Flat Split. Then customise to match your exact agreement.
How to restore a purchase
Open Commission Buddy → Settings → Restore Purchases. Your Pro subscription will be restored automatically using your Apple ID. Make sure you are signed in with the same Apple ID used to make the original purchase. If you continue to have trouble, contact support.
How to cancel your Pro subscription
Go to iOS Settings → your Apple ID → Subscriptions → Commission Buddy Pro → Cancel Subscription. Cancelling stops future billing. Your Pro features remain active until the end of your current billing period. If you cancel and later resubscribe, your data is still on your device — nothing is deleted.
Import & Export guide
Open Tools → Import & Export in Commission Buddy to back up your data, move it between devices, share agency setups, or work with listings in a spreadsheet. Manual files are separate from iCloud Sync, which continues to sync automatically through your own Apple ID.
Free. Exports everything as one JSON file: listings, agencies, fees, tiers, split settings, bonuses, tags, and app settings.
Pro. Export listings for Excel, Numbers, Sheets, or your accountant. Import listings from CSV after previewing every row.
Free. Export one agency profile with its fees, tiers, split settings, and bonuses, then import it as a separate copy.
When to use each option
CSV Import guide
Pro feature. Bring existing listings in from a spreadsheet. You can download a ready-made sample template from inside the app (Tools → Import & Export) to see the exact columns. Commission Buddy previews every row before inserting so you can review warnings and deselect rows before confirming.
Required column
Optional columns (read on import)
Auction;Referral). Unknown values fall back to defaults. Notes are imported as-is.Ignored on import — calculated fields
These columns appear in the exported file but are not stored on import — Commission Buddy recalculates them from your agency profile. You don't need to include them in a hand-crafted file.
Examples
Minimal — Address only
Address
12 Sample Street
7 Example Avenue
Unit 3/99 Demo Road
Recommended — enough for a full commission calculation
Address,Suburb,State,Postcode,Agency,Listing Date,Estimated Price,Commission Rate %
12 Sample Street,Sampletown,QLD,4000,My Agency,1/03/2026,750000,2.5
7 Example Avenue,Exampleville,NSW,2000,My Agency,15/02/2026,1200000,2.2
Unit 3/99 Demo Road,Demoville,VIC,3000,My Agency,20/01/2026,550000,2.75
Import warnings — row still imports
These are shown in the preview screen per row. The listing is imported but you'll need to fill in the missing detail manually.
All FAQs
About Commission Buddy
Commission Buddy is built and maintained by Scott Breen — a solo developer based in Australia. The app is designed specifically for Australian real estate agents, with correct GST handling, franchise split structures, and the terminology used in the industry every day. If you have a question, a feature idea, or a bug to report, I'd genuinely love to hear from you.
Bundle ID: com.pinecode.commissionbuddy